Last updated: September 1st 2025
1. Introduction
AllAbout-Music ("we," "our," or "us") is a Community Interest Company registered in England and Wales, with our registered office in London, UK. We are committed to protecting your personal data and respecting your privacy rights.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.allabout-music.org and related services (collectively, the "Service"). It also describes your rights regarding your personal data.
Company Details:
Company Name: AllAbout-Music
Company Number:
Contact Email: hello@allabout-music.org
2. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following lawful bases:
Consent: When you explicitly agree to our processing (e.g., marketing communications)
Contract: To perform our contract with you or take steps before entering a contract
Legitimate Interest: For our legitimate business interests (e.g., improving our services)
Legal Obligation: To comply with legal requirements
Vital Interest: To protect someone's life or physical safety
3. Information We Collect
3.1 Information You Provide Directly
Account Information: Name, email address, username, password
Profile Information: profiles, biographical information, social media links
Fundraising Information: Campaign details, donation amounts, payment information
Communication Data: Messages sent through our platform, customer support inquiries
Event Information: Details about music events, performances, and fundraising activities
3.2 Information We Collect Automatically
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, click patterns, referring websites
Location Data: General location based on IP address (not precise location)
Cookies and Tracking: As detailed in our Cookie Policy
3.3 Information from Third Parties
Social Media: Information from connected social media accounts (with your permission)
Payment Processors: Transaction data from payment service providers
Analytics Providers: Usage statistics and performance data
4. How We Use Your Information
We use your personal data for the following purposes:
4.1 Service Provision
Creating and managing your account
Processing donations and fundraising campaigns
Facilitating connections between artists, athletes, and supporters
Providing customer support
4.2 Communication
Sending service-related notifications
Marketing communications (with your consent)
Updates about campaigns you support or follow
Important service announcements
4.3 Platform Improvement
Analyzing usage patterns to improve our services
Developing new features and functionality
Ensuring platform security and preventing fraud
Conducting research to better serve the music community
4.4 Legal and Compliance
Complying with legal obligations
Protecting our rights and interests
Preventing and investigating fraud or abuse
5. Information Sharing and Disclosure
We may share your personal data in the following circumstances:
5.1 With Your Consent
Publicly displaying campaign information you choose to make public
Sharing information with connected social media platforms
Third-party integrations you authorize
5.2 Service Providers
Payment Processors: [ e.g., Stripe, PayPal]
Email Services: For sending communications
Analytics Providers: For usage analysis
Cloud Storage: For secure data storage
Customer Support: For providing assistance
5.3 Legal Requirements
When required by law, regulation, or court order
To protect our rights, safety, or property
In connection with legal proceedings
To prevent or investigate suspected fraud or abuse
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. International Data Transfers
We may transfer your personal data outside the UK/EU to:
Service providers in countries with adequate data protection
Countries covered by adequacy decisions
Other countries with appropriate safeguards in place
When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Binding Corporate Rules
Certification schemes
7. Data Retention
We retain your personal data for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Specific retention periods:
Account data: Until account deletion plus 6 years for legal compliance
Fundraising data: 7 years for financial and tax purposes
Marketing data: Until you withdraw consent or 3 years of inactivity
Technical logs: 12 months
Support communications: 3 years
8. Your Rights
Under UK GDPR, you have the following rights:
8.1 Access Rights
Request copies of your personal data
Obtain information about how we process your data
8.2 Correction Rights
Request correction of inaccurate or incomplete data
Update your account information at any time
8.3 Deletion Rights
Request deletion of your personal data in certain circumstances
Delete your account through your profile settings
8.4 Restriction Rights
Request restriction of processing in certain situations
Object to processing based on legitimate interests
8.5 Portability Rights
Request your data in a portable format
Transfer your data to another service provider
8.6 Objection Rights
Object to direct marketing (opt-out available in all communications)
Object to processing based on legitimate interests
To exercise these rights, contact us at hello@allabout-music.org. We will respond within one month of receiving your request.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and settings
Analyze website usage and performance
Provide personalized content and advertising
Ensure website security
Types of cookies we use:
Essential cookies: Required for basic website functionality
Performance cookies: Help us understand how visitors use our site
Functional cookies: Remember your preferences and choices
Marketing cookies: Used to deliver relevant advertising
You can manage cookie preferences through your browser settings or our cookie consent tool.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
Encryption: Data encrypted in transit and at rest
Access Controls: Restricted access on a need-to-know basis
Security Monitoring: Regular security assessments and monitoring
Staff Training: Regular data protection training for our team
Incident Response: Procedures for handling data breaches
11. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
For users aged 13-18, we require parental consent for certain activities, particularly fundraising campaigns.
12. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
13. Marketing Communications
We may send you marketing communications about:
New features and services
Fundraising opportunities
Music industry news and events
Partner promotions
You can opt out of marketing communications by:
Clicking unsubscribe links in emails
Updating your account preferences
Contacting us directly
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes:
We will post the updated policy on our website
We will update the "last updated" date
For significant changes, we will notify you by email or website notice
Your continued use of our service constitutes acceptance of changes
15. Complaints and Regulatory Contact
If you have concerns about how we handle your personal data, you can:
Contact us directly: hello@allabout-music.org
Contact the UK Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
16. Contact Information
For questions about this Privacy Policy or our data practices, contact us:
All About Music CIC
Data Protection Inquiries
Email: hello@allabout-music.org
Data Protection Officer:
Email: hello@allabout-music.org
This Privacy Policy is effective as of September 1st 2025 and applies to all users of the All About Music CIC platform and services.